Paiements

On your move-in day, automatically, at about 3:10 PM Korea time. Rent is prepaid: the first payment covered your first 30 days, so the second installment — for days 31 to 60 — is charged the day you move in. There is no separate reminder before it.

• Make sure your card has enough balance on move-in day.
• If the charge fails, the installment shows as Overdue and we retry daily; you can also pay manually from your booking (see "My payment is overdue").
• This applies to contracts longer than 60 days that pay monthly. Contracts of 60 days or less are paid in full up front and have no second payment.

Most failures come from the card's bank, not from HomesInKorea: many banks block online or overseas payments by default. Turn that on in your banking app, or try another card, then pay again from your booking — you have 24 hours after the host's approval.

Check in this order:

1. Bank blocks — open your banking app and allow "online / international payments" for the card. This fixes most cases for cards from Indonesia, Vietnam, India and some European banks.
2. Limit or balance — the first payment is larger than a monthly one (it includes the cleaning fee). Raise your daily limit if needed.
3. Card details — card number, name as printed, expiry date (MM/YY).
4. Try another card — VISA, Mastercard, JCB, AMEX, Diners and Discover all work.
5. Still failing? Send us the error message shown on screen and your booking ID. If the 24-hour deadline is close, tell us right away.

A. Oui — vous pouvez payer directement par carte sur Homes in Korea.

Vous pouvez utiliser des cartes de crédit et de débit, y compris les cartes Visa, Mastercard et JCB émises à l'étranger. Le paiement est traité en toute sécurité via Toss Payments, un prestataire de paiement de référence en Corée.

Voici comment cela fonctionne :

1. Enregistrez votre carte en toute sécurité une seule fois sur la page de paiement
2. Une fois le contrat confirmé, le premier paiement est effectué
3. C'est tout — aucun virement bancaire ni reçu à téléverser n'est nécessaire. Une fois le paiement validé, le contrat est automatiquement confirmé

Si votre carte est refusée ou si vous rencontrez des difficultés de paiement, n'hésitez pas à nous contacter à tout moment. Nous serons ravis de vous aider.

A. Le loyer est prélevé chaque mois, à l'avance. Vous ne réglez pas la totalité de la durée en une seule fois.

Voici comment cela fonctionne :

1. Dès que la réservation est confirmée, le montant du premier mois est débité
2. À partir du mois suivant, le paiement est automatiquement prélevé sur votre carte enregistrée avant le début de la période suivante
3. Vous pouvez consulter les paiements à venir et effectués à tout moment dans Réservations

Pas besoin d'effectuer de virement manuel ni de vous soucier des dates d'échéance. Tout se fait automatiquement.

Si le paiement automatique échoue (carte expirée, etc.), nous vous préviendrons immédiatement. Il vous suffira d'enregistrer une nouvelle carte pour poursuivre selon le calendrier prévu.

R. Vous ne payez que pour le nombre réel de jours passés sur place. En effet, le montant total, charges comprises, est calculé au prorata journalier.

Voici comment cela fonctionne :

1. Le loyer mensuel et les charges sont chacun divisés par 30 pour obtenir le montant par jour (arrondi à 1 000 wons près)
2. Montant total = montant par jour × nombre de jours de séjour

Par exemple, pour un contrat de 7 jours dans un logement dont le loyer est de 900 000 wons et les charges de 150 000 wons sur une base de 30 jours : (30 000 wons + 5 000 wons) × 7 jours = 245 000 wons, auxquels s'ajoutent les frais de service. Si le logement prévoit des frais de ménage, ceux-ci sont facturés en totalité, quelle que soit la durée du séjour.

Il en va de même pour les contrats de plus longue durée. S'il reste à la fin une période inférieure à 30 jours, elle est également calculée au prorata de la même manière. La durée minimale de contrat varie selon les logements et commence à partir de 7 jours.

You pay by card. Cards issued outside Korea — VISA, Mastercard, JCB, American Express, Diners and Discover — and corporate cards are accepted. After the host approves your request, open your booking and tap "Go to payment"; you have 24 hours.

How it works for contracts longer than 60 days:

1. Register your card once (card number, name, expiry). We do not ask for your CVC.
2. The first payment is charged right away and your contract is confirmed.
3. From then on the same card is charged automatically every 30 days — the second installment on your move-in day.

Bank transfers, cash and payments outside the platform are not accepted.

You pay only for the days you stay. The 30-day rent and maintenance are divided by 30 to get a daily rate (rounded to ₩1,000), multiplied by your number of days, plus the service fee and the one-time cleaning fee. The exact total is shown before you send the request.

Example: ₩900,000 rent for 30 days → ₩30,000 a day → 7 days = ₩210,000 rent, plus maintenance on the same basis, service fee and cleaning fee.

The same proration applies to the last partial period of a longer contract.

The request is cancelled automatically and the room is released to other guests. Nothing is charged. You can send a new request for the same room; if the host approves again, you get a fresh 24 hours to pay.

• The countdown is shown on your booking under Payment pending.
• Having trouble paying? See "My payment failed" and contact us before the deadline — we cannot extend it after it passes.

Go to My › Payment (Saved cards). Tap "Add New Card" to register another card, and set it as default so future installments are charged to it. Changing the card does not change your contract or payment dates.

• Changing is especially important before your card expires — automatic payments on an expired card fail.
• If an installment is already Overdue, add the new card and tap "Pay with this card" to settle it at once.
• Removing a card:

The service fee is HomesInKorea's charge for running the platform — the contract, card payments and refunds, the lease certificate, translated chat and support. It is a percentage of (rent + maintenance fee), added to every installment. The rate depends on the property type and is shown on the request screen before you send it.

• The cleaning fee is not included in the base for the service fee.
• The rate is fixed for your contract when it is created; later changes do not affect it.
• If you cancel, the service fee is refunded on the same basis as rent (see the refund articles).
• Promotional discounts are applied to the first installment's service fee.

Both charges are correct: one is your first installment (days 1–30) and the other is your second installment (days 31–60), which is always charged on the move-in day because rent is prepaid. If you pay on the morning of your move-in day, the second charge follows at about 3:10 PM the same day.

• Check your booking's Payment schedule — you will see installment 1 and installment 2 both marked Paid, with their dates.
• Your next charge is 30 days after move-in. The final 30 days of the contract have no charge.
• This applies to monthly (61+ day) contracts only.

After you move out, the host may report damage or unpaid utility bills within 7 days. HomesInKorea reviews the report and the evidence, and if a charge is justified you are notified of the items, the amount and the reasoning before anything is charged to your registered card.

• You can respond with your own photos or explanation when you receive the notice.
• Charges cover repair of damage beyond normal wear, unpaid utilities not already settled, and other costs from breaking the contract or house rules.
• Tip: take photos of the room when you move in and when you leave.