I paid and moved in on the same day — why was I charged twice?

Both charges are correct: one is your first installment (days 1–30) and the other is your second installment (days 31–60), which is always charged on the move-in day because rent is prepaid. If you pay on the morning of your move-in day, the second charge follows at about 3:10 PM the same day.

• Check your booking's Payment schedule — you will see installment 1 and installment 2 both marked Paid, with their dates.
• Your next charge is 30 days after move-in. The final 30 days of the contract have no charge.
• This applies to monthly (61+ day) contracts only.