Something in my room is broken.

Message your host with a photo and a short description — repairs and maintenance are the host's responsibility. Most hosts respond the same day. If you get no answer within a reasonable time, or the problem makes the room unsafe or unusable, contact HomesInKorea with your booking ID.

• Use the in-app chat so there is a record; it is auto-translated.
• Safety first: for gas smell, flooding or electrical danger, leave the room and call 119 if needed, then message the host.
• Damage you caused yourself may be charged to you (see "I received an extra charge after moving out").